{"id":1915,"date":"2025-05-07T11:59:32","date_gmt":"2025-05-07T09:59:32","guid":{"rendered":"https:\/\/tickb.umh.es\/?page_id=1915"},"modified":"2025-10-21T11:45:23","modified_gmt":"2025-10-21T09:45:23","slug":"como-reportar-un-ticket-de-asistencia-informatica","status":"publish","type":"page","link":"https:\/\/tickb.umh.es\/ca\/soporte-tic-a-la-gestion\/como-reportar-un-ticket-de-asistencia-informatica\/","title":{"rendered":"Com reportar un tiquet d\u2019assist\u00e8ncia inform\u00e0tica"},"content":{"rendered":"

Per a informar sobre un problema o realitzar una sol\u00b7licitud inform\u00e0tica al Centre d’Atenci\u00f3 a l’Usuari (CAU) de la Universitat Miguel Hern\u00e1ndez<\/b>, podem accedir directament a l’eina de Ticketing<\/i> utilitzant el seg\u00fcent enlla\u00e7:<\/p>\n

https:\/\/cau.umh.es\/<\/a><\/p>\n

Tamb\u00e9 \u00e9s possible accedir al servei des de la utilitat “Gesti\u00f3 d’Incid\u00e8ncies<\/b>” que trobarem al nostre acc\u00e9s identificat.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Una vegada accedit al servei, despleguem l’arbre “Centre d’Atenci\u00f3 a l’Usuari (CAU)<\/b>” que trobarem en la secci\u00f3 “Unitat<\/b>“.<\/p>\n

\"\"<\/p>\n

Despr\u00e9s de seleccionar l’opci\u00f3 desitjada, ens apareixer\u00e0 el formulari corresponent, que hem d’emplenar degudament per a crear la nostra sol\u00b7licitud d’assist\u00e8ncia. En el cas de necessitar el vistiplau del nostre responsable, podrem fer-ho des d'”Afegir responsable<\/b>“.<\/p>\n

\"\"<\/p>\n

 <\/p>","protected":false},"excerpt":{"rendered":"

Per a informar sobre un problema o realitzar una sol\u00b7licitud inform\u00e0tica al Centre d’Atenci\u00f3 a l’Usuari (CAU) de la Universitat Miguel Hern\u00e1ndez, podem accedir directament a l’eina de Ticketing utilitzant el seg\u00fcent enlla\u00e7:
\nhttps:\/\/cau.umh.es\/
\nTamb\u00e9 \u00e9s possible accedir al servei des de la utilitat “Gesti\u00f3 d’Incid\u00e8ncies” que trobarem al nostre acc\u00e9s identificat.<\/p>\n

 
\nUna vegada accedit al servei, despleguem […]<\/p>\n","protected":false},"author":30684,"featured_media":0,"parent":53,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_links_to":"","_links_to_target":""},"_links":{"self":[{"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/pages\/1915"}],"collection":[{"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/users\/30684"}],"replies":[{"embeddable":true,"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/comments?post=1915"}],"version-history":[{"count":0,"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/pages\/1915\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/pages\/53"}],"wp:attachment":[{"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/media?parent=1915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}