{"id":1930,"date":"2025-05-07T12:59:34","date_gmt":"2025-05-07T10:59:34","guid":{"rendered":"https:\/\/tickb.umh.es\/?page_id=1930"},"modified":"2025-05-07T13:28:35","modified_gmt":"2025-05-07T11:28:35","slug":"como-gestionar-tus-tickets-abiertos","status":"publish","type":"page","link":"https:\/\/tickb.umh.es\/ca\/soporte-tic-a-la-gestion\/como-gestionar-tus-tickets-abiertos\/","title":{"rendered":"Com gestionar els teus tiquets oberts en la aplicaci\u00f3 de Ticketing UMH"},"content":{"rendered":"<p>\u00c9s possible accedir als tiquets que hem reportat en l\u2019aplicaci\u00f3 per a fer-los seguiment, afegir comentaris o cancel\u00b7lar-los si \u00e9s necessari. Per a aix\u00f2, seleccionarem <strong>\u201cLes meues incid\u00e8ncies\u201d<\/strong> en el men\u00fa lateral.<img loading=\"lazy\" class=\"size-full wp-image-1948 aligncenter\" src=\"https:\/\/tickb.umh.es\/files\/2025\/05\/gestionTicketsAbiertos1-1.png\" alt=\"\" width=\"175\" height=\"118\" \/><\/p>\n<p>En seleccionar l\u2019opci\u00f3, accedirem al nostre llistat de tiquets. En aquesta pantalla podrem cercar-los per text, per estat o fins i tot per data de creaci\u00f3.<\/p>\n<p><img loading=\"lazy\" class=\" wp-image-1951 aligncenter\" src=\"https:\/\/tickb.umh.es\/files\/2025\/05\/gestionTicketsAbiertos2-1-300x57.png\" alt=\"\" width=\"489\" height=\"93\" srcset=\"https:\/\/tickb.umh.es\/files\/2025\/05\/gestionTicketsAbiertos2-1-300x57.png 300w, https:\/\/tickb.umh.es\/files\/2025\/05\/gestionTicketsAbiertos2-1.png 602w\" sizes=\"(max-width: 489px) 100vw, 489px\" \/><\/p>\n<p>En la part inferior de la pantalla veurem els \u00faltims tiquets reportats. \u00c9s possible afegir o veure els comentaris d\u2019aquests prement sobre el t\u00edtol del tiquet o sobre el bot\u00f3 <strong>\u201cVeure tiquet\u201d<\/strong>.<\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-1945 aligncenter\" src=\"https:\/\/tickb.umh.es\/files\/2025\/05\/botonVer-1.png\" alt=\"\" width=\"67\" height=\"51\" \/><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00c9s possible accedir als tiquets que hem reportat en l\u2019aplicaci\u00f3 per a fer-los seguiment, afegir comentaris o cancel\u00b7lar-los si \u00e9s necessari. Per a aix\u00f2, seleccionarem \u201cLes meues incid\u00e8ncies\u201d en el men\u00fa lateral.<br \/>\nEn seleccionar l\u2019opci\u00f3, accedirem al nostre llistat de tiquets. En aquesta pantalla podrem cercar-los per text, per estat o fins i tot per data [&#8230;]<\/p>\n","protected":false},"author":30684,"featured_media":0,"parent":53,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_links_to":"","_links_to_target":""},"_links":{"self":[{"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/pages\/1930"}],"collection":[{"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/users\/30684"}],"replies":[{"embeddable":true,"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/comments?post=1930"}],"version-history":[{"count":0,"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/pages\/1930\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/pages\/53"}],"wp:attachment":[{"href":"https:\/\/tickb.umh.es\/ca\/wp-json\/wp\/v2\/media?parent=1930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}