How to change the voicemail greeting

Detailed Guide

The welcome message as well as other configuration parameters are set from the voicemail configuration options. To access the menu, we must follow these steps:

  1. Connect to the voicemail using the programmed key on our telephone terminal.
  2. It will ask us to enter our personal identification number followed by a pound sign.
  3. Once inside the service, we will follow the following options path:
    • “Configuration options”
    • “To change greetings”
    • “To record greetings in European Spanish”
    • “To edit other greetings”
  4. We must select the greeting we want to modify from the following options:
    • “Usual greeting”
    • “Non-working hours greeting”
    • “Alternative greeting”
    • “Busy greeting”
    • “Internal calls greeting”
    • “Holiday greeting”
  5. In each option, we will hear the options to re-record the message. We will follow the steps indicated in the voice prompt.