How to change the voicemail greeting
9 April 2025
Detailed Guide
The welcome message as well as other configuration parameters are set from the voicemail configuration options. To access the menu, we must follow these steps:
- Connect to the voicemail using the programmed key on our telephone terminal.

- It will ask us to enter our personal identification number followed by a pound sign.
- Once inside the service, we will follow the following options path:
“Configuration options”
“To change greetings”
“To record greetings in European Spanish”
“To edit other greetings”
- We must select the greeting we want to modify from the following options:
“Usual greeting”
“Non-working hours greeting”
“Alternative greeting”
“Busy greeting”
“Internal calls greeting”
“Holiday greeting”
- In each option, we will hear the options to re-record the message. We will follow the steps indicated in the voice prompt.