How to request a loan of IT equipment

The IT Infrastructure Service at Miguel Hernández University (UMH) offers desktop computers, laptops, and printers for temporary loan to university staff in situations such as:

  • Institutional events
  • Presentations
  • Temporary replacement during repairs
  • Other specific needs

Steps to submit a loan request

1. Access the CAU portal

Go to: https://cau.umh.es

2. Create a new ticket

Click on the “New ticket” option.

3. Select the appropriate unit

In the ticket creation form, choose:

  • Unit: User Support Center
  • Category: IT Request

4. Fill out the request

In the IT request section, provide the following information:

  • What equipment is needed
  • Reason for the request
  • Location where the equipment will be used
  • Start and end dates of the loan

5. Submit the request

Once the form is completed, click “Save”.