If you want to upgrade your Windows 10 device to Windows 11, you have two options: use Windows Update or perform a manual installation. Below, we explain both methods step by step.

Method 1: Upgrade via Windows Update

Step 1: Back up your files
Although the upgrade does not delete existing data, it’s recommended to back up important files to an external hard drive, USB drive, or Google Drive.

Step 2: Start the upgrade from Settings

1. Locate the magnifying glass icon on the taskbar.
   
2. Type “Update” and click the suggested option.
   
3. If your device is compatible, you’ll see the option Download and install Windows 11.
   
4. Click Download and install and follow the on-screen instructions.Your device will restart several times. Do not turn it off during the installation.

Method 2: Manual installation (if Windows Update doesn’t show the option)

Step 1: Back up your files
Although the upgrade does not delete existing data, it’s recommended to back up important files to an external hard drive, USB drive, or Google Drive.

Step 2: Check system compatibility

1. Download and run the compatibility check tool from Microsoft’s official website.
2. Accept the license terms and click Install.
   
3. Once finished, click Finish, then Check Now.
   
   
4. If your device meets the requirements, proceed to the next step.
   

Step 3: Download and run the Windows 11 installer

1. Download the Windows 11 installer from Microsoft’s official site.
2. Run the file and follow the instructions.
   
3. When finished, click Restart now.
   

Note for PTGAS Staff

PTGAS staff do not have administrator rights on their work devices. They must request the upgrade via a CAU so that technical staff can assist them.

Access the CAU portal using the following link.